We'll Be Ready When You Are
First and foremost, we're looking forward to summer. We've never been so eager to ditch the screens and get outside.
We're monitoring the situation daily and following CDC recommendations. It's hard to know at this point, but we're hopeful that we'll be able to welcome kids for summer camp while still keeping everyone healthy.
Our zip lines, banana boats, high ropes course, inflatable obstacle course, and dozens of other outdoor activities are ready and waiting for thousands of kids and teens who are already registered. If you're anything like my family, your kids will greatly benefit from a week at camp away from devices and full of outside adventures.
Health and safety is a big priority, so we'll be ready for camp when you are.
Here's the Plan
Since things are changing so rapidly, we're not going to make a decision about canceling the entire summer at once. Instead, we'll decide whether or not to cancel one week of summer camp at a time. We'll make these decisions three weeks in advance. That gives us enough time to be ready for camp and still prioritize everyone's health.
Don't worry, we will communicate the change to you via email and provide alternatives so you can reschedule. So to reiterate, we'll be deciding to cancel summer camp one week at a time, and making that decision three weeks ahead of time.
If Needed, How Do I Get a Refund?
One of the first questions everyone has is our refund policy, so let me explain how that works. We're willing to give a full refund (including your deposit), however, because of these trying times we have a few other options we hope you'll consider. Trout has always been a meeting place with God, but given the current uncertainty, we're facing a severe financial hardship.
With that in mind, we have a few options for your refund:
- Donate: Instead of taking your refund, make it a donation to support the continued work of Trout Lake Camps.
- Deposit: Turn your refund into a deposit for a future Trout event.
- Refund and donate: Do both. Consider taking a partial refund and making a partial donation.
- Full refund: We're glad to follow our COVID-19 refund policy, where you can get the full refund (including deposit).
Whatever option you choose, reach out to our office and we can take care of it: 218.543.4565
If you have any questions, please contact us. We hope everyone stays healthy and hopeful!
On behalf of Christ, campers and staff,